Frequently Asked Questions

Q: WHO ARE THESE TOYS DESIGNED FOR?

These handcrafted educational toys are designed for toddlers and children of all ages. They come in many forms and varieties. Children love the colorful Play Books, and our Play Walls are much more than just a decoration. Your toddler will have a fun start with the Play Blocks. They can also experiment with our "Twist and Turn" blocks to make different pictures of their favorite animals.

There is a variety of toys to help your child exercise his or her imagination, and at the same time learn everyday skills. We want make even challenging learning, fun and interesting for children. The Play Books and Wall Hangings may be used to tell stories and encourage kids to create their own stories while learning about the world. Please note that some of these products contain small objects that can be a choking hazard for small children.

Q: WHAT ARE THESE PRODUCT MADE OF?

The toys are made from soft, colorful, washable fabrics. They are safe for children of all ages and are environmentally friendly! All of these products are handcrafted creatively. Therefore, like the old days, every piece is unique and is a work of art and care.

Q: HOW DO I SHOP ON PACIFICKID.NET?

Browse our store by clicking on the Products Menu, or run a search for a specific toy. You will be provided a list of thumbnail pictures of toys. Click on any toy image to get more information or simply add to your basket.

Click the buy tab to add the item to your shopping cart. Enter the quantity and check the Select box. At this point you can click to Continue Shopping, or Checkout.

Review the contents of your basket at any time by clicking the View Cart, or proceed by clicking the Checkout to enter your customer and shipping information.

Q: WHAT ARE THE WAYS I CAN ORDER?

There are four ways to place an order:

Online – Secure Server via PayPal
By Phone – 415-747-0026
Check or Money Order By Mail -
                     Pacific Kid
                     1966 Tice Valley Blvd. #141
                     Walnut Creek, CA 94595

Q: HOW WILL YOU KNOW PACIFIC KID RECEIVED MY ORDER?

We will send you an e-mail confirmation via PayPal after you send your order. This will include your order summary and your order number. If you do not receive a confirmation, Please contact us at pacifickid@pacifickid.net.

Q: HOW CAN I CHECK ON THE STATUS OF MY ORDER?

The status of your order can be checked at www.pacifickid.net/orderstatus.asp. You can also feel free to call 415-747-0026 or email Pacific Kid at any time.

Q: I DON'T LIVE IN THE USA, CAN I STILL ORDER FROM PACIFIC KID?

YES! Currently our web site only accommodates orders within the United States, but we gladly accept international orders by mail or phone at 415-747-0026.

Q: WHAT SHIPPING OPTIONS DO I HAVE FOR MY ORDER?

Pacific Kid ships via The United States Postal Service and the United Parcel Service. Several shipping choices are available through both providers.